Case Studies

Training, coaching and operations: an agile approach for insurance

This case might interest you if:

You need to elevate your internal teams' technical and methodological skills.

You want to adopt innovative technologies effectively and sustainably.

You're looking for a partner to improve operational resilience and performance.

A major insurance company in northern Italy, part of one of Italy's largest insurance groups, began a multi-year collaboration with coders51 that evolved naturally: from initial training to operational coaching, through to strategic support on critical projects and RabbitMQ cluster management.

The challenge: Technological innovation and professional growth

Initially, the insurance company wanted to strengthen internal capabilities and introduce new techniques and methodologies to improve software quality. It was essential not just to acquire theoretical knowledge, but to transform it into daily, concrete practice, ensuring measurable and tangible results. The challenge was successfully introducing advanced methodological innovations like Test-Driven Development (TDD), Domain-Driven Design (DDD), CQRS and Event Sourcing so they would become an integral part of the development process. The goal was twofold: build more robust and maintainable software, while making teams more effective at managing complex projects.

Initial classroom training

The first course, dedicated to Test-Driven Development (TDD), provided the tools to effectively implement this methodology, highlighting how TDD can significantly improve overall design and software quality.

Subsequently, fundamental aspects of Domain-Driven Design (DDD) were explored, covering both tactical concepts like Aggregates, Entities and Value Objects, and strategic techniques for modeling and integration between different contexts (Context Maps), thoroughly exploring patterns such as Anti-Corruption Layer, Shared Kernel and other tools useful for strategically managing domain complexity.

Further advanced courses introduced techniques like CQRS and Event Sourcing, preparing teams to successfully tackle architecturally more complex and challenging projects.

Side-by-side support and operational coaching

Following the theoretical training phase, coders51 introduced a program of hands-on support and operational coaching, working in the field with the client's teams to ensure new techniques were correctly implemented and effectively used in ongoing projects.

Strategic project with new challenges

After coaching, the insurance company launched an extremely challenging new project that required, for the first time, the implementation of a 24/7 operational service, a clear departure from the traditional 9-to-5 schedule of existing services.

coders51 worked intensively with the client's internal teams to fully implement the learned techniques (TDD, DDD, CQRS, Event Sourcing), designing and building a completely new service, architecturally independent from legacy systems.

This architecture enabled a gradual and controlled transition, with final integration into existing systems, minimizing risks and maximizing return on investment.

Management and operational support

Today coders51 provides this major insurance company with continuous, consolidated support, including advanced RabbitMQ maintenance and management. RabbitMQ cluster management is backed by high-level SLAs, ensuring maximum reliability and operational performance.

The result: strengthened internal capabilities and optimized operations

Thanks to the journey undertaken together, significant and lasting results were achieved:

Elevated technical skills

Internal teams became proficient at applying advanced Agile methodologies, significantly improving software quality and development efficiency.

Robust and reliable operations

Daily operational activities benefited from a significant reduction in technical issues, with increased system stability and reliability, thanks to proactive operations support and management from coders51.

Innovative applications

The 24/7 service project, developed with advanced methodologies, became a reference model within the company, spreading new techniques and methodologies across all development teams.

A path that makes a difference

This structured and progressive path made the client's team a success story for adopting Agile techniques and advanced development methodologies. The approach transformed not just technical skills, but the entire company culture, creating a lasting impact on operational results.

If you want to improve your company's technical, methodological and operational quality, you have an expert partner ready to help.